Courses

Courses Name: Digital foundations


Working in a Digital World: Professional Skills

Estimated time for badge issuing: 24-48 hours

Powered by: IBM

This badge earner has an understanding of key skills for professional success and core soft skills needed in the information technology workforce. This knowledge of skills and behaviors includes: creating and delivering presentations; using agile approaches for working professionally to deliver quality work and experiences to customers; collaborating effectively with teams; communicating with impact; dealing with challenges in a controlled and focused manner; and solving problems and implementing solutions.

Working in a Digital World: Essential Skills

Estimated time for badge issuing: 24-48 hours

Powered by: CoorpAcademy, IBM, Skillsoft

Essential skills represent the industry knowledge and modern ways of working that professionals need to be successful in a digital innovation economy. This badge earner has knowledge about how to use and apply agile and design thinking methodologies and practices, and is aware of the key technologies that power today’s jobs, including cloud computing, artificial intelligence, data and analytics, the Internet of Things, blockchain, and security.

Explorations into Mindfulness

Estimated time for badge issuing: 24-48 hours

Powered by: IBM, Oxford Mindfulness center

This badge earner has developed an understanding of mindfulness concepts and techniques, and has learned how to apply mindfulness practices for various situations. The individual has an understanding of how to further develop focus and self-awareness. Badge earners can use these skills as a foundation for further study in mindfulness and to apply mental and emotional management in any career path they choose. The course for this badge is currently only available in English.

Job Application Essentials

Estimated time for badge issuing: 24-48 hours

Powered by: IBM, NAF

Badge earners demonstrate a strong understanding of how to position themselves effectively for their first job opportunity. Earners can build a strong, professional social media and online presence; conduct thorough and effective workplace research personalized to their interests and skills; create a strong entry-level resume, even without any prior work experience; and have practiced interviewing professionally. This digital self-paced content is designed especially for youth entering the workforce, or non-traditional applicants looking to refresh their job application skills. The courses for this badge are currently only available in English.

Courses Name: Cybersecurity Professional


Cybersecurity Fundamentals

Estimated time for badge issuing: 24-48 hours

Powered by: IBM

This badge earner demonstrates a foundational understanding of cybersecurity concepts, objectives, and practices. This includes cyber threat groups, types of attacks, social engineering, case studies, overall security strategies, cryptography, and common approaches that organizations take to prevent, detect, and respond to cyber attacks. This also includes an awareness of the job market. Badge earners can use this knowledge to pursue further education for a variety of roles in cybersecurity.

Courses Name: Data Analyst


Introduction To Data Analysis

Estimated time for badge issuing: 24-48 hours

Powered by: CoorpAcademy, IBM, Skillsoft

This badge earner demonstrates a foundational understanding of data analysis concepts and processes. This includes knowledge about types of data, big data, databases, the data lifecycle, methods to visualize data, applications of data in business, and common data analytics and visualization tools in the industry. This also includes understanding the role and responsibilities of a data analyst. Badge earners can use this knowledge to pursue further education.

Courses Name: Customer Service Representative


Customer Engagement: Communication and Personality Dynamics

Estimated time for badge issuing: 24-48 hours

Powered by: IBM

This badge earner understands methodologies and best practices for building rapport and engaging in productive communication. The learner demonstrates knowledge of communication skills that are clear and concise, understands when and how to say “no,” and effectively collaborates with colleagues. The learner exhibits knowledge of personality and behavioral characteristics critical to customer success, and shows an ability to self-evaluate personality strengths and weaknesses and apply strategies necessary to improve upon these attributes.

Customer Engagement: Problem Solving and Process Controls

Estimated time for badge issuing: 24-48 hours

Powered by: IBM

This badge earner has acquired knowledge and best practices essential to resolving client problems through organization, retrieval, and usage of resources and information essential to customer success operations. The learner understands concepts and methods related to Service Level Agreements (SLAs), application of support ticketing systems, Knowledge-Centered Service (KCS) methodology, and application of effective typing and dictation skills.

Courses Name: Web Developer


Introduction To Web Development

Estimated time for badge issuing: 24-48 hours

Powered by: CDDR-CodeDoor

This badge earner has developed an understanding of web development concepts and practices and how they can be applied in the workplace. The individual has an understanding of problem-solving skills required to be successful in a web developer role, how the web works, and foundational concepts and key tools and technologies to build websites. Badge earners can use these skills as a foundation for further study in web development.

Full Stack Web Developer

Estimated time for badge issuing: 24-48 hours

Powered by: CDDR-CodeDoor

This badge earner demonstrates an intermediate-level understanding of full stack web development. The individual can build interactive web applications in HTML and CSS, work with JavaScript to perform basic logic and algorithmic tasks, and build a full-stack application using React, Node, Python, and SQL. The individual also knows how to build APIs that interact with an SQL or MongoDB database. Badge earners can use these skills to pursue and advance their career as a full stack web developer.

Web Developer Foundations

Estimated time for badge issuing: 24-48 hours

Powered by: CDDR-CodeDoor

This badge earner is able to demonstrate a foundational understanding of front-end web development concepts, principles, and practices. This individual has also demonstrated an understanding of how to use programming languages and frameworks, such as HTML, CSS, and JavaScript, to create web applications. Badge earners can use these skills to pursue and advance their career as a web developer.

Courses Name: SkillsBuild Innovation Camp


SkillsBuild Innovation Camp

Estimated time for badge issuing: 24-48 hours

Powered by: IBM, CDDR-CodeDoor

This badge earner has completed digital learning and a workshop, offered by IBM and CodeDoor. Working as part of a diverse team, participants focus on solving a real-world challenge and delivering a pitch, all while using agile work methods and design-thinking techniques. With the aid of expert facilitators, participants learn strategic methods to craft a problem statement, ideate, solve complex problems quickly, design an innovative user experience, and tell compelling stories.

Note:
SkillsBuild Innovation Camps are held throughout the year in various locations or online. Learners who are interested in participating should express interest through their SkillsBuild coordinator.